Fault Reporting and Analysis
CAPLUM has a fault reporting module which records outstanding faults, allocates engineers, sends progress emails, records and monitors travelling, on-site and fault completion time, and provides analysis of response times and fault types. SLA’s are supported.
Developed in conjunction with the British Army, CAPLUM has a fault reporting module which records outstanding faults, allocates engineers, records and monitors time travelling, on site and fault completion, and provides analysis of response times and fault types.
SLA
management
Custom email at any stage in the fault process